How to order

• ☎ by phone on lines +30 211 7109441, +30 210 3214662, +30 210 3214693 (opening hours: 7:00 - 16:00 daily from Monday to Friday).
• on-line 24/7, through our website pelekan.com.gr. You will be prompted to fill out the "Order form" where you should compulsorily fill in "Name, Surname, Telephone, Email and Password".
• by e-mail at infopelekan.com.gr, or choosing Contact from the top menu, or by product "Enquiry Form" (please do not forget to enter your full contact details).
• by fax at +30 210 3214693 (please do not forget to enter your full contact details).
• by purchase directly from main branch Pelekan (formerly E. Hatzinikolis & Co) 16-18 Karaiskaki St., 105 54, Psirri Sq., Athens, Greece (opening hours: 7:00 - 16:00 daily from Monday to Friday), or branch 16-18 Miaouli St., 105 54, Psirri Sq., Athens, Greece (opening hours: 10:00 - 15:00 daily and Saturday).

Receipt Methods

Online orders: Minimum total cost of all the ordered products without including shipping costs and VAT: 10.00€.
Products labeled with Pre-order need 5-20 (Greece) and 20-40 (Worldwide) business days to received.
Shipments via courier companies all over Greece (delivery 1-5 business days) and Worldwide (delivery 5-20 business days).

• Door to door delivery
  • UPS
  • Hellenic Post
  • Geniki Taxydromiki
• Pick up from the store. (Your order remains in the store (Karaiskaki 16-18, Athens) and available for pick up to 5 working days)

Payment Methods

• Cash upon pick up from the store (Within 5 working days from the time of creation of your order)
• Cash on Delivery. This payment method is valid only for domestic orders (in Greece). Transaction fees: 1.00 - 2.00€ (For inaccessible destinations)
• Bank Deposit (within 48 hours/ 2 working days from the time of creation of your order). Deposits can be performed through the following bank: ALPHA BANK. For any payment from another bank (except the above bank), you must deposit additional 3.00€ on your total order, for interbank transactions
• Paypal (Express and Standard). Transaction fees: (+3.4%) to (+5.2%) + 0.35€ on your order total
• Credit/debit/prepaid cards Visa, MasterCard, Maestro, American Express, Diners (Processed securely by ALPHA BANK). Transaction fees: 1.00€

Returns

Please see the page Terms & Conditions - Returns
Product Returns Form

100% Safe Shopping Guarantee

Pelekan.com.gr uses SSL 128 bit secure coding systems in all fields in which enter of personal data (contact information, tax information, etc.) is required. This method applies to all stages of exchanging personal data to and from pelekan.com.gr